Hey Everyone, I think this might be a common problem, but I haven’t found any answers so far.
In short, my hyperdeck cannot connect to the Atem software control showing “failed to connect.” I’ve updated the hyperdeck to the newest version via the usb-c cable. I’ve tried turning on and off DHCP and it doesn’t seem to make a difference. Remote is turned on. Unit plays video perfectly and appears to be receiving an internet connection (flashing ethernet light on the back).
Any ideas? Thanks.